Insurance Account Manager
Location: Cleveland Heights, OH
Job Type: fulltime
Company: Anita Tyler - State Farm Agency
Salary: $41000.0 - $41000.0 per year
Category: Sales
Job Description Apply Now
Insurance Account Manager Job OverviewAnita Tyler - State Farm Agency is seeking a driven and personable Insurance Account Manager to join our team in Cleveland Heights, OH. This full-time position is ideal for individuals who excel in building relationships and delivering value-based customer experiences within the insurance industry. As an Insurance Account Manager, you will play a pivotal role in promoting State Farm products, developing client relationships, and supporting the agency’s growth. This role requires a blend of sales acumen, customer service expertise, and a proactive approach to problem-solving.
Key Responsibilities- Develop new leads, schedule appointments, and identify customer insurance needs by engaging in consultative conversations and presenting appropriate product solutions.
- Establish and maintain strong customer relationships, providing ongoing support and follow-up as needed to ensure satisfaction and retention.
- Deliver prompt, accurate, and friendly customer service by responding to inquiries regarding insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing questions.
- Collaborate with team members to achieve agency goals and contribute to a positive, high-performing work environment.
- Maintain detailed and accurate records of client interactions, policy updates, and sales activities in compliance with company standards and regulatory requirements.
- Active Property & Casualty license (required).
- Active Life and Health license (required).
- Bilingual skills in English and Spanish are preferred.
- Previous sales experience in outside sales, inside sales, retail sales, or telemarketing is preferred.
- Demonstrated ability to meet or exceed sales goals and quotas is a plus.
- Excellent written, verbal, and listening communication skills.
- Strong self-motivation and ability to work independently as well as part of a team.
- Proficient multitasking and organizational abilities.
- A customer-focused approach and the ability to relate effectively to a diverse client base.
- Competitive base salary with performance-based bonus opportunities.
- PTO and medical benefits available after a probationary period.
- 401(k) retirement plan available after a probationary period.
- Valuable industry experience and skill development.
- Opportunities for professional growth and advancement within the agency.
Cleveland Heights, OH, offers a vibrant community setting and a supportive environment for building lasting client relationships. As a full-time Insurance Account Manager, you will have the opportunity to make a positive impact within the local community while advancing your career in the insurance sector.
Additional InformationThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.