General Manager
Location: Los Angeles, CA
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 90k/year - 100k/year
Category: GM - General Manager
Job Description Apply Now
General Manager Job OverviewWe are seeking an experienced and dynamic General Manager to oversee operations for a new and innovative bar entertainment concept. As a General Manager, you will play a pivotal role in launching and scaling this unique entertainment venue, focused on redefining the leisure experience for guests of all ages. This position is a full-time opportunity, offering involvement in every aspect of business development, team leadership, and operational management. Our company is rapidly expanding and investing in the future of the entertainment industry, and you will be integral to our efforts to establish a strong presence in Los Angeles, CA.
Key Responsibilities- Lead all aspects of store operations for the new bar entertainment venue, ensuring a successful launch and ongoing success.
- Oversee daily procedures, including opening, closing, and peak business periods, especially during evenings and weekends.
- Uphold and enforce standards for exceptional guest service, operational efficiency, safety, cleanliness, and compliance with all relevant regulations.
- Recruit, onboard, train, and manage a high-performing team, fostering a positive, inclusive, and respectful workplace culture.
- Set clear team expectations, conduct regular performance reviews, and mentor staff to maximize individual and team success.
- Monitor and analyze key performance indicators (KPIs), sales, labor costs, and customer feedback to identify opportunities for business improvement.
- Collaborate with the headquarters team on market research, site evaluation, and the strategic development of future locations.
- Develop and execute business strategies to ensure operational excellence and drive growth within the Los Angeles, CA market.
- Coordinate with international leadership to align local practices with the brand's vision and standards.
- Minimum of 10 years of management experience in retail, hospitality, or entertainment industries.
- Demonstrated expertise in opening and operating customer-facing locations, with a strong focus on service and operational excellence.
- Flexible availability to work late nights, weekends, and holidays, as required by business needs.
- Exceptional leadership, decision-making, and communication skills.
- Comfort working in a high-energy, fast-paced, and startup-like environment.
- Experience launching new businesses or locations in the U.S. market.
- Background in karaoke, food and beverage, nightlife, or similar entertainment venues.
- Proficiency in managing budgets, profit and loss (P&L), and operational performance metrics.
- Training: Comprehensive onboarding and training program, including 1-3 months of out-of-country training to immerse you in the brand's culture and standards.
- Travel: Occasional travel required for new site exploration and company events.
Working as a General Manager in Los Angeles, CA offers the opportunity to be at the forefront of a vibrant and diverse entertainment market, contributing to the city's dynamic social scene while developing your leadership and business skills in a supportive, growth-oriented environment.
If you are a passionate, service-driven leader eager to make a significant impact on the entertainment industry, we encourage you to apply for the General Manager position with our team.