Executive Assistant
Location: Newport News, VA
Job Type: fulltime
Company: Corey Jones - State Farm Agency
Salary: $30000.0 - $41000.0 per year
Category: Administrative
Job Description Apply Now
Executive Assistant Job OverviewThe Executive Assistant plays a vital role in supporting the daily operations of a leading insurance agency. This full-time position is designed for individuals who are highly organized and detail-oriented, with a keen interest in the insurance industry. As an Executive Assistant, you will act as a central point of contact for clients and staff, providing essential administrative and operational support to ensure the smooth functioning of the agency.
Key Responsibilities- Manage the executive's calendar, schedule appointments, and coordinate meetings to optimize time management and workflow.
- Maintain an organized and welcoming office environment, ensuring all reception areas are clean and adequately stocked with necessary materials.
- Support the executive with external business activities, assisting in tasks related to outside business interests as needed.
- Greet clients, answer incoming phone calls, respond to emails, and handle inquiries with professionalism and efficiency.
- Monitor office supply inventory and order supplies as required to maintain daily operations.
- Prepare, process, and manage insurance documents and client files, ensuring all paperwork is completed accurately and stored securely.
- Enter and update client information in the agency management system, maintaining confidentiality and data integrity.
- Handle billing inquiries, process account payments, and follow up on overdue accounts to ensure timely resolution.
- Serve as a liaison between clients and agents, facilitating clear communication and prompt resolution of issues.
- Assist in the organization of marketing events, preparation of promotional materials, and management of the agency's social media accounts to enhance client engagement.
- Provide preliminary assistance to clients navigating the insurance claims process, ensuring accurate documentation and effective communication with claims adjusters.
- Previous experience in an administrative or customer service role, ideally within the insurance or financial services industries.
- Proficiency in Microsoft Office Suite and familiarity with agency management software.
- Exceptional verbal and written communication skills.
- Strong organizational abilities, with demonstrated capacity to multitask and prioritize tasks efficiently.
- Professional, friendly demeanor with a focus on delivering excellent customer service.
- High level of accuracy in data entry and document preparation.
- Ability to work independently, resolve client issues, and identify effective solutions.
- Competitive base hourly pay and monthly performance bonuses.
- Opportunities for professional advancement within the agency.
- Paid time off and comprehensive training and development programs to foster career growth.
The agency is committed to providing exceptional service and tailored insurance solutions to every client. As an Executive Assistant, you will play a key role in supporting this mission and contributing to a positive and productive workplace environment.
Additional InformationThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Why Work HereJoining this team as an Executive Assistant offers an excellent opportunity to develop your administrative and customer service skills within a dynamic insurance environment. The agency values hard work, attention to detail, and a commitment to providing outstanding support to both clients and team members.