eCommerce Manager
Location: Philadelphia, PA
Job Type: Contract
Company: IDR
Category: Marketing
Job Description Apply Now
The eCommerce Manager role is a key leadership position responsible for overseeing the daily operations of online retail platforms, ensuring a seamless customer experience, and driving the success of digital sales channels. As an eCommerce Manager, you will play a pivotal role in optimizing processes, supporting product launches, and collaborating with cross-functional teams to execute strategic initiatives. This opportunity offers a chance to work in a dynamic environment where innovation and operational excellence are highly valued.
As an eCommerce Manager, your primary focus will be to manage the end-to-end operations of the online store, including product merchandising, inventory management, and logistics coordination. You will work closely with marketing, supply chain, and technology teams to support omnichannel retail initiatives and continuously improve the overall customer journey. Your expertise in online retail operations will help drive growth and operational efficiency, making a significant impact on the company's success.
This position is ideal for professionals with a background in eCommerce or retail store operations, particularly those who have experience supporting product launches, managing inventory, and implementing merchandising strategies. The role demands strong analytical skills, the ability to juggle multiple priorities, and a proven track record of enhancing the customer experience across digital channels.
eCommerce Manager - Summary- Oversee daily operations of the online retail platform to ensure optimal customer experience and business performance.
- Lead product launches and implement effective merchandising strategies to maximize online sales.
- Collaborate with teams across the organization to support comprehensive omnichannel retail initiatives.
- Analyze key performance metrics to identify areas for process improvement and cost reduction.
- Coordinate logistics planning, inbound shipments, and order fulfillment to enhance supply chain efficiency.
- Manage daily eCommerce store operations, ensuring efficiency and exceptional customer service.
- Lead the planning and execution of product launches and promotions across digital channels.
- Develop and optimize merchandising strategies to align with business goals and market trends.
- Work with cross-functional teams to support omnichannel initiatives, integrating online and offline retail experiences.
- Monitor and analyze performance metrics, identifying opportunities for improvement in online sales and customer satisfaction.
- Oversee inventory management processes, ensuring accurate stock levels and timely replenishments.
- Support logistics planning, including inbound shipments and order fulfillment, to streamline the supply chain.
- Implement process improvements aimed at increasing productivity and reducing operational costs.
- Maintain up-to-date knowledge of eCommerce industry trends and best practices.
- Competitive compensation package in line with industry standards.
- Comprehensive benefits, including medical, dental, and vision insurance.
- Opportunity to participate in an Employee Stock Ownership Program.
- Access to a dedicated Engagement Manager focused on your success and career growth.
- Recognition as part of an award-winning organization with a strong reputation in the staffing industry.
- Proven experience in eCommerce or retail store operations.
- Strong track record in product launches, inventory management, and merchandising.
- In-depth understanding of store operations and order fulfillment processes.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated success in optimizing online retail channels and enhancing the customer experience.
- Excellent analytical, communication, and organizational skills.
- Detail-oriented professional with a passion for eCommerce and digital innovation.
- Proactive problem solver who thrives in a collaborative, cross-functional team environment.
- Adaptable to changing market trends and able to implement best practices in online retail operations.
- Strong leadership skills, with the ability to motivate and guide teams toward shared goals.
- Committed to delivering outstanding customer service and driving business results.
- Join a team with more than 25 years of industry experience and a proven track record of success.
- Work for an organization recognized for its commitment to client and talent satisfaction, as evidenced by multiple industry awards.
- Gain access to professional development resources and opportunities for career advancement within the company.
- Be part of a supportive and inclusive workplace that values diversity and equal opportunity.
Take the next step in your eCommerce career by applying for this eCommerce Manager opportunity today. Click the job application button to submit your application and join a team that is dedicated to your professional growth and success.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.