Director of Operations
Location: Weston, FL
Company: ARC Group
Job Description Apply Now
Director of Operations (Remote - US)Our client is looking for a skilled and dynamic Director of Operations to lead and enhance their daily operations and strategic initiatives—this is a remote position. In this pivotal leadership role, you will ensure the company’s operational efficiency while driving growth and performance. The ideal candidate will bring a strong track record of success in senior management positions within a growing hospitality company, with expertise in scaling operations and refining organizational processes to support continued success.
Job Description:
The Director of Operations is responsible for overseeing and optimizing the company’s business operations to ensure sustainable growth and operational excellence. This role requires a strong background in management, sales, and finance, with a proven ability to lead high-growth companies. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills.
Responsibilities
- Develop and implement strategic business plans, initiatives, and procedures to drive growth and efficiency.
- Lead and manage cross-functional teams to successfully execute key projects and initiatives.
- Oversee the daily operations of the company, guiding executives and managers to achieve operational goals.
- Manage the company's budget and resources to maximize operational efficiency and profitability.
- Inspire and lead employees, fostering a culture of high performance, engagement, and dedication.
- Identify operational challenges and create actionable solutions to improve processes.
- Prepare and submit regular reports to senior leadership on key operational matters.
- Cultivate and maintain strong relationships with partners and clients to support business growth.
- Drive revenue growth by identifying new opportunities and optimizing existing business operations.
- Develop and maintain a comprehensive customer service strategy to enhance client satisfaction.
- Establish and refine processes to improve operational workflow and ensure consistent quality.
Director of Operations - Requirements, Skills, and Education
- Education: Minimum Bachelor’s degree required; MBA is a plus.
- Experience: 5+ years in multi-unit operations, fast food, restaurant, or retail industries, including managing high employee turnover.
- Leadership: Proven executive leadership experience with a focus on reducing turnover and driving company growth.
- Operational Expertise: Demonstrated success in managing multi-unit operations and leading expansion efforts.
- Strategic & Business Acumen: Strong understanding of business functions (HR, Finance, Marketing) and proven ability to develop and implement strategies to optimize performance.
- Team Development: Experience recruiting, training, and developing high-performing teams to drive results.
- Analytical Skills: Strong ability to use data for strategic decision-making and operational improvement.
- Flexibility & Communication: Ability to manage multiple projects, work weekends and after hours as needed, and possess excellent communication skills, including public speaking.
ARC Group is a Forbes-ranked top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and clients' needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce.
We are a no-fee agency for candidates.