Return To Search
Director of Employee Services
Location: Portland, TN
Job Type: Direct Hire
Company: TRC Talent Solutions
Salary: $165,000 - $175,000 Per Year
Category: Manufacturing
The Director of Employee Services is a pivotal leadership role responsible for overseeing a comprehensive range of employee-facing human resources functions within a dynamic and rapidly expanding clean-energy organization. This position is integral to shaping the employee experience and ensuring the smooth operation of HR processes, particularly during periods of organizational growth. The Director of Employee Services will serve as a trusted partner to executive leadership, directly supporting a workforce of approximately 2,000 employees that includes both office professionals and a large frontline and hourly population.
Located near Nashville, TN, this full-time Director of Employee Services role offers an outstanding opportunity for a seasoned HR leader who is passionate about optimizing human resources operations and systems, enhancing employee programs, and driving continuous improvement. In this role, the Director of Employee Services will be responsible for critical HR areas such as Benefits Administration, Total Rewards, HRIS (Human Resources Information Systems), compliance, HR reporting, and HR operations. The Director of Employee Services will also be tasked with managing vendor relationships, leveraging data and workforce analytics to inform business decisions, and championing initiatives that strengthen employee engagement and retention.
As a key member of the HR leadership team, the Director of Employee Services will collaborate closely with business leaders to support strategic priorities and maintain compliance with federal, state, and local employment regulations. The ideal candidate will bring a minimum of seven years of progressive experience in human resources, with demonstrated expertise in leading employee services, managing HR technology platforms, and implementing scalable solutions that deliver measurable value to the organization.
The Director of Employee Services position is based in the thriving Nashville, TN area, which is known for its vibrant culture and rapidly growing business community. This location provides a unique environment for HR professionals to make a significant impact within the clean-energy sector, contributing to innovative projects and supporting the organization’s mission to shape the future of solar, energy storage, and electrification.
This Director of Employee Services role demands a proactive, forward-thinking approach to HR leadership, a commitment to delivering exceptional employee services, and a strong orientation toward continuous process improvement. The successful candidate will exemplify a collaborative mindset, exceptional communication skills, and the ability to build strong relationships across various functions and levels within the organization.
If you are an experienced HR professional seeking a high-impact leadership role within a mission-driven company, we encourage you to apply to become the next Director of Employee Services and help drive the future of clean energy. Click the job application button to take the next step in your career.
Director of Employee Services - Summary
- Strategic HR leadership role focused on optimizing employee services and HR operations
- Directly responsible for Benefits Administration, Total Rewards, HRIS, compliance, and reporting
- Supports a diverse workforce of approximately 2,000 employees
- Partners with executive leadership to enhance the employee experience and drive organizational growth
- Based near Nashville, TN in a hybrid work environment
Duties & Responsibilities
- Lead and manage all aspects of Employee Services, including Benefits Administration, Total Rewards, HRIS, HR operations, compliance, and workforce analytics
- Support the entire employee population, including a large frontline and hourly workforce
- Collaborate closely with HR leadership and business leaders to improve the employee experience
- Oversee compensation, benefits, compliance, reporting, analytics, and HR systems initiatives
- Manage vendor relationships to ensure high-quality, cost-effective employee programs
- Drive continuous improvement across HR processes, policies, and programs
- Optimize HR technologies, including Paycom and other platforms
- Identify and implement system enhancements and process improvements
- Ensure compliance with all relevant employment regulations and internal policies
- Leverage data and reporting to inform business decisions and improve HR service delivery
- Develop and implement employee-focused programs to enhance engagement, retention, and culture
Salary & Benefits
- Competitive compensation package commensurate with experience and qualifications
- Comprehensive benefits including health, dental, vision, and retirement programs
- Opportunities for professional development and career progression
- Supportive and inclusive workplace culture
Qualifications & Requirements
- Minimum of 7 years of progressive HR experience with leadership responsibilities
- Extensive experience overseeing Benefits, Total Rewards, HR Operations, Compliance, HRIS, and employee-facing HR services
- Proficiency in managing and optimizing HR technology platforms; Paycom experience is preferred
- Expertise in compensation programs, benefits administration, and vendor management
- Strong knowledge of employment law, HR compliance, and operational best practices
- Demonstrated ability in HR reporting, workforce analytics, and data-driven decision-making
- Proven leadership, collaboration, and relationship-building skills
- Success in identifying opportunities for process improvement and implementing scalable solutions
- Exceptional customer service and employee-first mindset
Ideal Candidate Snapshot
- Experienced HR leader with a passion for employee services and operational excellence
- Strong analytical, organizational, and project management abilities
- Ability to thrive in a fast-paced, growing organization
- Excellent communicator skilled at influencing and partnering across all levels
- Innovative thinker with a focus on continuous improvement
- Commitment to fostering a positive and inclusive workplace culture
Other Relevant Information
- This Director of Employee Services position is based near Nashville, TN
- Hybrid work model with regular in-office collaboration
- Focus on supporting clean-energy initiatives and organizational growth
- TRC Talent Solutions is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
- Take the next step toward a rewarding career by applying for the Director of Employee Services position today!