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Complex Care Case Manager (LCSW, LICSW, or LMHC) - Community Health Programs
Location: Great Barrington, MA
Job Type: Direct Hire
Company: Community Health Programs, Inc.
Salary: $70,000
Category: Non-Provider
CHP has an exciting opportunity here in beautiful Berkshire County Massachusetts for an
ACO Complex Care Case Manager for High ED Utilizers. Our ideal team member will be responsible for providing intensive, wraparound support to members with frequent emergency department usage within our Federally Qualified Health Center (FQHC). This role focuses on complex care coordination, patient engagement, and integration of behavioral, medical, and social supports to reduce avoidable admissions and ED visits. Must have excellent organizational skills to support our mission of providing high-quality, accessible healthcare to underserved communities. The ACO Complex Care Case Manager works both independently and as part of a multidisciplinary team to develop care plans that address root causes of high utilization and improve member outcomes.
Experience: Minimum 3–5 years’ experience in care coordination, case management, or community health
Preferred: Experience working with high-utilizer populations, behavioral health, substance use, and social determinants of health (SDOH)
Education and Training: Master’s degree in social work, Mental Health Counseling, or related Human Services field required.
License/Certification: Active, unrestricted license as LCSW, LICSW, or LMHC in Massachusetts
Reliable transportation required
Certification in Case Management preferred
Salary Range: $70,000 - $90,000 / year paid biweekly
In addition to competitive salaries, CHP offers the following benefits: Comprehensive Medical and Dental Plans
Medical and Dependent Flexible Spending Accounts
Paid Time Off Program (Vacation, Personal, Sick Pay)
Paid Holidays
Catastrophic Illness Bank
403(b) Plan Short- and Long-term Disability Insurance
Group Term Life Insurance
Dependent Life Insurance
Employee Referral Bonus Program
Tuition Reimbursement Flexible Work Arrangements
Learn More and apply at: chpberkshires.org/apply-for-a-job