Certified Medical Assistant (CMA)
Location: Dover, DE
Job Type: Direct Hire
Company: Governors Family Practice
Category: Non-Provider
Job Description Apply Now
Certified Medical Assistant (CMA) About the RoleGovernors Family Practice is seeking a dedicated and professional Certified Medical Assistant (CMA) to join our dynamic primary care team on a full-time basis. As a Certified Medical Assistant, you will play a vital role in supporting healthcare providers and delivering high-quality patient care. This position provides an excellent opportunity to gain experience in a fast-paced primary care environment while making a positive impact on the health and well-being of our diverse patient population.
Responsibilities- Prepare patient charts and maintain accurate health records in compliance with healthcare regulations and privacy standards.
- Obtain clinical data from patients or family historians, ensuring thorough and detailed documentation within the electronic medical record (EMR) system.
- Inform patients of normal laboratory and test results, providing clear communication and answering general questions as needed.
- Manage prescription refill requests and coordinate with providers to ensure timely processing.
- Schedule appointments, conduct patient outreach, and handle incoming phone calls with professionalism and empathy.
- Triage patients, collect test samples, and perform waived laboratory testing as required by clinical protocols.
- Maintain and update patient records, ensuring all data is current and securely stored.
- Follow up with patients regarding test results, referrals, and recommended care plans.
- Prepare examination rooms and ensure all necessary medical supplies are available and organized.
- Order laboratory tests according to provider instructions and assist in coordinating sample transport.
- Administer injections and immunizations under the supervision of licensed healthcare providers.
- Explain common medical procedures to patients, fostering understanding and comfort during their visit.
- Assist providers during basic examinations, ensuring a smooth workflow and optimal patient experience.
- Utilize Accountable Care Organization (ACO) tools to help patients access high-value healthcare resources and services.
- Completion of an accredited Medical Assistant program and current Medical Assistant certification (CMA) required.
- Proven experience working as a Medical Assistant in a primary care or outpatient clinical setting.
- Strong knowledge of medical terminology and pharmacology, with the ability to apply this knowledge in patient interactions and administrative duties.
- Excellent professionalism, teamwork skills, and the ability to collaborate effectively with providers and support staff.
- Outstanding customer service skills and a compassionate bed-side manner, with a focus on patient-centered care.
- Exceptional written and verbal communication abilities, ensuring clarity and accuracy in all patient and team interactions.
- Proficiency in administrative tasks, EMR systems, and general computer applications.
Working as a Certified Medical Assistant (CMA) at Governors Family Practice offers the opportunity to contribute to a patient-focused healthcare environment while developing your career alongside experienced professionals. Our practice is committed to delivering accessible, high-quality primary care and values the contributions of every team member. Located in a thriving community, our office provides a supportive atmosphere and a positive workplace culture.
Equal Employment OpportunityGovernors Family Practice is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and comply with all applicable federal, state, and local employment laws.