Certified Medical Assistant (CMA)
Location: Wilmington, DE
Job Type: Direct Hire
Company: First State Medical Associates
Category: Non-Provider
Job Description Apply Now
Certified Medical Assistant (CMA) Job OverviewOur primary care practice is currently seeking an experienced and dedicated Certified Medical Assistant (CMA) to join our team. This full-time or part-time position offers an excellent opportunity to support healthcare providers and deliver high-quality patient care. As a Certified Medical Assistant (CMA), you will play a vital role in facilitating smooth clinical operations, ensuring patient comfort, and contributing to a positive healthcare experience. Our organization is committed to providing a collaborative and inclusive work environment, where your skills and expertise are valued and supported.
Key Responsibilities- Prepare patient charts and maintain accurate health records to support healthcare providers during patient visits.
- Obtain essential clinical data from patients or their historians, ensuring all information is recorded efficiently and confidentially in the electronic medical records (EMR) system.
- Inform patients about normal laboratory and test results, providing clear communication and guidance as needed.
- Assist with prescription refills, scheduling medical appointments, conducting patient outreach, and responding to patient phone calls in a timely, professional manner.
- Triage patients based on their needs and symptoms, ensuring prompt and appropriate care is delivered.
- Collect test samples and perform waived laboratory testing, adhering to all protocols and maintaining quality standards.
- Follow up with patients regarding ongoing care, laboratory results, and treatment plans to promote continuity of care.
- Prepare examination rooms prior to patient visits, ensuring cleanliness, safety, and readiness for clinical procedures.
- Order laboratory tests as directed by healthcare providers, and document all orders and results accurately in the EMR.
- Administer injections and immunizations as instructed, following all safety and clinical guidelines.
- Explain common medical procedures to patients, providing reassurance and clear instructions to foster understanding and comfort.
- Assist healthcare providers during basic examinations and procedures, maintaining a supportive and efficient clinical environment.
- Utilize Accountable Care Organization (ACO) tools and resources to help patients access high-value healthcare services and improve health outcomes.
- Certification as a Medical Assistant (CMA) is required.
- Prior experience as a Medical Assistant, preferably in a primary care or outpatient setting.
- Thorough understanding of medical terminology and pharmacology to support clinical operations.
- Exceptional professionalism and strong teamwork skills, with a commitment to supporting a collaborative healthcare environment.
- Demonstrated customer service skills and excellent bedside manner, ensuring a positive patient experience at all times.
- Outstanding written and verbal communication skills, with the ability to interact effectively with patients, families, and colleagues.
- Proficiency in administrative tasks, including electronic medical records (EMR) systems and general computer skills.
As a Certified Medical Assistant (CMA) with our primary care practice, you will have the opportunity to contribute to a mission-driven organization focused on delivering excellent patient-centered care. Our workplace fosters growth, continuous learning, and the chance to make a meaningful difference in the lives of our patients and community.
Equal Employment OpportunityWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.