Bilingual Licensed Insurance Customer Service
Location: Orange, CA
Job Type: fulltime
Company: Alex Mora - State Farm Agency
Salary: $55000.0 - $100000.0 per year
Category: Insurance
Job Description Apply Now
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Orange, CA. This is an in-office position.
3. Must be fluent in Spanish and English.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
What we offer:
- Base Salary plus commission/bonus
- Group health plan. $300 monthly allowance.
- Dental and Vision; paid by owner.
- Group Life $75,000; paid by owner.
- 401k with 4% match
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Opportunity for growth. We can train you and license you to represent State Farm and the insurance industry with integrity and professionalism
- Team environment with great people in a professional, team focused, goal oriented environment
Requirements
- Bilingual (Spanish/English)
- Must be licensed in P&C minimum
- Life & Health insurance license (must be able to obtain)
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Ability to multi-task
- Ability to effectively relate to a customer