Bilingual Insurance Customer Service Representative (P&C Licensed)
Location: Denver, CO
Job Type: fulltime
Company: Tammy Hill Insurance Agency Inc
Salary: $45000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Bilingual Insurance Customer Service Representative (P&C Licensed) Job OverviewWe are seeking a dedicated and bilingual Insurance Customer Service Representative (P&C Licensed) to join our professional team on a full-time basis in Denver, CO. In this role, you will deliver exceptional customer experiences while supporting the growth and success of a reputable State Farm agency. This position provides an excellent opportunity for an energetic professional with a valid Property and Casualty insurance license who is fluent in both Spanish and English.
Key Responsibilities- Establish and maintain strong customer relationships, ensuring satisfaction through excellent service and follow-up communications.
- Respond to customer inquiries regarding insurance availability, eligibility, policy changes, transfers, claim submissions, and billing clarifications in a prompt, accurate, and friendly manner.
- Develop new business leads, schedule appointments, identify client needs, and present suitable insurance products and services.
- Demonstrate a strong work ethic and total commitment to achieving daily, weekly, and monthly success goals in a fast-paced office environment.
- Support the agency's growth objectives through value-based conversations and proactive outreach to potential and existing customers.
- Active Property and Casualty (P&C) insurance license required.
- Bilingual proficiency in Spanish and English is required to effectively serve a diverse client base.
- Ability to commute daily to the agency office in Denver, CO for this in-office position.
- Excellent communication skills, including written, verbal, and listening abilities.
- Self-motivated and able to multi-task effectively while maintaining attention to detail.
- Strong ability to relate to customers, understand their needs, and provide tailored solutions.
- Must be able to obtain a Life & Health insurance license if not already held.
- Insurance sales experience, including Property & Casualty and Life & Health licenses, is preferred.
- Previous experience in sales roles such as inside sales, outside sales, retail sales, or telemarketing is advantageous.
- Demonstrated success in meeting or exceeding sales goals and quotas is highly desirable.
Denver, CO offers a vibrant community with a dynamic business environment, making it an ideal place for career growth and professional development in the insurance industry.
Legal DisclaimerThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.