Bilingual Front Office Receptionist
Location: ALEXANDRIA, VA
Job Type: fulltime
Company: Donna Carter - State Farm Agency
Salary: $40000.0 - $50000.0 per year
Category: Administrative
Job Description Apply Now
Bilingual Front Office Receptionist Job OverviewJoin a dynamic and professional team as a Bilingual Front Office Receptionist (Spanish/English) in a full-time capacity. This position offers an opportunity to work with a well-established State Farm Agency in Alexandria, VA. The ideal candidate will be fluent in both Spanish and English, ensuring clear and effective communication with a diverse clientele. The Bilingual Front Office Receptionist plays a crucial role as the first point of contact for policyholders and visitors, supporting the agency’s daily operations and contributing to a positive customer experience.
Key Responsibilities- Perform a variety of administrative and office support tasks to ensure efficient operation of the agency.
- Field incoming telephone calls, direct visitors, and manage inquiries in both English and Spanish.
- Serve as the initial point of contact, redirecting calls or resolving issues based on customer needs.
- Handle all incoming and outgoing mail, ensuring timely and accurate distribution.
- Update policyholder contact information, including phone numbers and email addresses, in the agency’s systems.
- Prepare and send proof of insurance documents to customers via print, fax, or electronic delivery.
- Fluency in both Spanish and English is required for this Bilingual Front Office Receptionist role.
- Demonstrated dependability and a strong track record of providing exceptional customer service.
- Ability to learn new systems quickly and maintain excellent phone etiquette and manners.
- Outstanding communication skills, including written, verbal, and listening abilities.
- Successful completion of a background check is required; candidates must have a clean criminal background.
Working as a Bilingual Front Office Receptionist within this State Farm Agency in Alexandria, VA provides valuable experience in the insurance industry and customer service. Employees have the opportunity for growth and advancement within the agency, gaining skills that can benefit their long-term career objectives. This position offers a collaborative environment where dedication and initiative are recognized and rewarded.
Working in Alexandria, VAAlexandria, VA is known for its vibrant community and accessibility, making it an excellent location for professionals seeking opportunities in a supportive and engaging workplace environment. The area offers a blend of historic charm and modern amenities, enhancing the work-life experience for agency team members.
Important NoticeThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.