Bilingual eLearning Lab Proctor
Location: Pasadena, TX
Job Type: Contract To Hire
Company: Openwork
Salary: 0
Category: Customer Service / Call Center
Job Description Apply Now
The Bilingual eLearning Lab Proctor plays a pivotal role in supporting the facilitation and supervision of digital training environments. In this full-time position based in Pasadena, TX, you will work closely with safety instructors and trainees to ensure a seamless, secure, and supportive eLearning experience. The Bilingual eLearning Lab Proctor is responsible for overseeing all aspects of daily lab operations, including opening and closing procedures, verifying trainee identities, and ensuring compliance with all testing protocols and security measures. By maintaining a professional and organized learning space, you will help foster an environment where trainees can focus on learning and successfully achieve their training goals.
As a Bilingual eLearning Lab Proctor, you will be the primary point of contact for trainees as they participate in eLearning courses and exams. You will guide trainees through the entire process, from check-in to completion, providing clear instructions and prompt technical assistance as needed. In addition to your proctoring duties, you will support safety instructors by preparing classrooms, managing training materials, and assisting with logistical tasks. Your attention to detail, commitment to upholding company policies, and strong communication skills will be essential in maintaining the integrity and quality of the eLearning lab environment.
Working in Pasadena, TX offers the unique advantage of being part of a vibrant and diverse community, providing opportunities to interact with individuals from various backgrounds. The full-time nature of this role ensures that you will gain valuable experience in educational technology, customer service, and training support. If you are passionate about education, enjoy working with people, and thrive in a structured environment, the Bilingual eLearning Lab Proctor position is an excellent opportunity to advance your career.
Bilingual eLearning Lab Proctor - Summary- Supervise and operate eLearning lab environments for digital training and assessments
- Support safety instructors in delivering high-quality training experiences
- Ensure adherence to company protocols and security standards
- Facilitate positive trainee experiences in a diverse, inclusive environment
- Execute daily opening and closing procedures for the eLearning lab
- Check in trainees, verify identification, and assign computers
- Explain course and exam processes, distribute training materials, and launch courses for trainees
- Monitor and proctor trainees throughout courses and exams, providing technical support as needed
- Enforce company policies related to lab conduct, including restrictions on sleeping, talking, note-taking, cheating, and cell phone usage
- Verify and post trainee scores as required, maintaining accurate records
- Report any unethical behavior or procedural discrepancies to management promptly
- Maintain a clean, organized, and fully stocked lab environment, ensuring availability of handouts, cleaning supplies, and headsets
- Assist with classroom preparation, inventory management, and logistical support for training sessions
- Participate in classroom training activities and support testing procedures as directed by safety instructors
- Collaborate with other departments as needed to support cross-functional training activities
- Hourly compensation of $14
- Full-time schedule, Monday through Friday, 7:45 am to 4:30 pm
- Opportunity to work in a collaborative, diverse environment
- Potential for professional development in educational technology and training support
- Strong customer service orientation with excellent written and verbal communication skills
- Ability to work independently, demonstrating initiative and reliability
- Comfortable working in a quiet, structured environment and following detailed procedures
- Proven ability to handle pressure and make effective decisions in real-time
- Willingness to cross-train and support other departments as necessary
- Proficiency in Microsoft Office programs, Internet, and Windows Explorer
- Basic understanding of computer hardware and troubleshooting
- Strong organizational skills and attention to detail
- High school diploma or GED required
- Flexibility to work at different locations if needed
- Bilingual proficiency required
- Reliable, self-motivated, and enthusiastic about supporting educational initiatives
- Adaptable communicator, able to engage with trainees from diverse backgrounds
- Detail-oriented with a commitment to maintaining high standards of integrity
- Experienced in providing technical and administrative support in an educational or training environment
- Demonstrates professionalism in both appearance and conduct
- Role is based in Pasadena, TX, offering access to a dynamic and growing region
- Full-time opportunity with consistent schedule
- Applicants are encouraged to apply by clicking the job application button for consideration
- Position supports ongoing professional development in the field of eLearning and training
- Openwork is committed to equal opportunity employment and values diversity in the workplace
Take the next step in your career by joining our team as a Bilingual eLearning Lab Proctor. Click the apply button today to be considered for this opportunity and help shape the future of digital learning and training!