Bilingual Customer Service - Spanish

David M. Chavez Insurance Agency, a thriving State Farm agency in Roeland Park, KS, is actively seeking a full-time, Bilingual (Spanish/English) Customer Service Representative to join our dedicated team. No prior insurance experience? No problem! We're committed to investing in the right person with the right attitude and a passion for learning.

Your New Career Awaits: Bilingual Office Representative at State Farm! Are you an individual with a knack for building connections and a desire to make a real impact?

What You'll Do:

• Be a Customer Champion: You'll be the friendly voice and helpful guide for our policyholders, answering questions about coverage, managing policy changes, and assisting with claims and billing.

• Grow Our Community: Proactively develop leads, schedule appointments, and identify client needs to offer the best State Farm products and services.

• Build Lasting Relationships: Cultivate trust and rapport with clients, ensuring they feel valued and supported through consistent follow-up.

We're Looking For Someone Who Is:

• Fluent in Spanish and English – a must for serving our diverse community.

• Must have or be ready to obtain your Property & Casualty license (all expenses will be paid).

• Highly dependable and a quick study

• Coachable, positive, and confident – someone who embraces new challenges and works well independently.

• A natural influencer – honest, smart, and persuasive, with a commitment to exceeding expectations.

• Driven and goal-oriented – you're excited to meet and exceed individual and team objectives.

• Adaptable to new technology and evolving client needs.

Beyond the Benefits – What We Offer You:

Your hard work and dedication won't go unnoticed. We believe in rewarding our team members generously:

• Competitive Base Pay: Starting at $20 - $25 per hour (based on experience and education)

• Opportunities for monthly and annual bonuses, once licensed.

• Comprehensive Benefits:

• Paid Time Off (vacation, holidays, and sick leave)

• Simple Savings Program (with matching retirement benefits – planning for your future!)

• Health Insurance Allowance

• Invest in Your Future: Gain valuable experience and training in a supportive, positive, and friendly work environment where you can truly grow your career.

Ready to Start Your Journey?

If you're motivated to succeed, eager to learn, and excited about building a fulfilling career where you can help people every day, we encourage you to apply! Submit your resume today, and we'll reach out with the next steps in our interview process.

Please note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agent’s employees are not employees of State Farm.