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Bilingual Insurance Account Representative
Location: Gaithersburg, MD
Job Type: fulltime
Company: Christian Durand - State Farm Agency
Salary: $45000.0 - $90000.0 per year
Category: Insurance
Bilingual Insurance Account Representative Job Overview
We are seeking a dedicated Bilingual Insurance Account Representative to join our team in Gaithersburg, MD on a full-time basis. This position offers an exciting opportunity for individuals fluent in both Spanish and English who are passionate about delivering excellent customer service and driving business growth. As a Bilingual Insurance Account Representative, you will play a critical role in supporting customers, identifying their insurance needs, and providing tailored solutions. This role is ideal for self-motivated professionals who thrive in a fast-paced environment and are interested in developing their career within the insurance industry.
Responsibilities
- Develop leads and schedule appointments with potential clients to discuss insurance products and services.
- Identify customer needs and recommend appropriate insurance solutions, including property, casualty, life, and health products.
- Establish and nurture strong relationships with customers, ensuring prompt follow-up and ongoing support.
- Deliver accurate, friendly, and efficient customer service by responding to inquiries related to insurance availability, eligibility, policy coverage, policy changes, transfers, claims, and billing.
- Engage in value-based conversations to enhance the customer experience and drive sales growth.
Requirements
- Bilingual proficiency in Spanish and English is required to effectively serve a diverse client base.
- Previous experience in insurance sales, property and casualty, or life and health insurance is preferred but not required. Training will be provided for the right candidate.
- Sales experience in roles such as outside sales representative, inside sales representative, retail sales associate, or telemarketing is preferred.
- Proven track record of achieving sales goals or quotas is advantageous.
- Strong communication skills, including written, verbal, and active listening abilities.
- Self-motivated and able to effectively manage multiple tasks simultaneously.
- Ability to build rapport and relate to customers from diverse backgrounds.
- Must be able to obtain Property & Casualty and Life & Health insurance licenses if not already held.
What We Offer
- Base salary plus commission and bonus opportunities to recognize your contributions and reward performance.
- Paid time off, including vacation and personal or sick days, to support work-life balance.
- Valuable hands-on experience in the insurance industry, with comprehensive training provided for the right candidate.
- Strong growth potential and advancement opportunities within our office for those who excel in the role.
Why Work in Gaithersburg, MD?
Gaithersburg, MD is a vibrant city that offers a supportive community and access to diverse clientele, making it an excellent location for professionals looking to make a positive impact.
Equal Opportunity Employer Statement
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.