Bilingual Insurance Account Manager
Location: HICKORY, NC
Job Type: fulltime
Company: Lisa Forte - State Farm Agency
Salary: $35000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Bilingual Insurance Account Manager Job OverviewLisa Forte' - State Farm Agency is seeking a dedicated and motivated Bilingual Insurance Account Manager (Spanish/English) to join our team in Hickory, NC. This full-time position offers an excellent opportunity for individuals interested in developing their career in the insurance industry. Experience in insurance is not required, as comprehensive training will be provided for the right candidate with the appropriate skills and enthusiasm. As a Bilingual Insurance Account Manager, you will play a critical role in supporting our agency’s growth through outstanding customer service and value-driven communication with clients.
Key Responsibilities- Develop and nurture leads by scheduling appointments, identifying customer needs, and recommending suitable insurance products and services.
- Build and maintain strong customer relationships, including follow-up communications to ensure client satisfaction and retention.
- Deliver prompt, accurate, and friendly customer service by responding to inquiries related to insurance coverage options, policy changes, eligibility, claim submissions, transfers, and billing clarifications.
- Support the agency’s growth objectives by meeting or exceeding sales targets and contributing to a positive team environment.
- Bilingual proficiency in Spanish and English is required for effective communication with a diverse client base.
- Insurance sales experience, particularly in Property & Casualty (P&C) and Life & Health (L&H) insurance, is preferred but not mandatory.
- Previous roles in outside or inside sales, retail sales, or telemarketing are a plus.
- Successful history of achieving sales goals or quotas is advantageous.
- Strong written, verbal, and active listening communication skills.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Self-motivated with a proactive approach to problem-solving and customer relations.
- A Property & Casualty insurance license is required or must be obtained upon employment.
- A Life & Health insurance license is required or must be obtained upon employment.
- Competitive base salary plus commission and potential bonuses.
- Retirement plan to support your long-term financial goals.
- Opportunity to gain valuable experience in the insurance industry.
- Potential for growth and advancement within the agency, based on performance and skill development.
Hickory, NC is known for its welcoming community and vibrant business environment, making it an excellent location to grow your insurance career as a Bilingual Insurance Account Manager.
Additional InformationThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.