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Back Office Engineer

Location: Franklin, TN

Job Type: contract

Company: IDR

Category: Network Engineering

Job Description Apply Now

IDR is partnering with our local client to hire a Back Office Engineer for a fully remote, contract-to-hire role. This position is part of a newly reorganized team structure that offers a defined career progression path through a tiered support model. Serving in a Tier 1 capacity, this engineer will support daily operations and ensure backend systems are stable, efficient, and scalable to meet evolving business demands.

 

Responsibilities for the Back Office Engineer:

• Offer hands-on technical expertise to maintain a stable and scalable enterprise infrastructure.
• Monitor and support backend systems to ensure consistent and reliable operations.
• Address system issues and implement solutions that enhance business continuity and performance.
• Continuously improve backend infrastructure to support growth and efficiency.
• Leverage engineering best practices to improve system design and automate workflows.
• Adhere to change management procedures, including peer review processes, to limit system disruptions.
• Contribute to automation efforts that decrease reliance on manual processes.
• Support patching tools to enhance compliance and minimize patch-related issues.
• Strengthen device security by applying manual controls in areas where automation lacks coverage.
• Maintain compliance through regular updates and patching of Microsoft server images.
• Work closely with external vendors to ensure backend technology solutions meet business objectives.

 

Qualifications for the Back Office Engineer:

• Comfortable working in a fast-paced, agile, and collaborative technical team.
• Proficient in scripting or development using Python.
• Strong familiarity with Microsoft-based environments.
• Some exposure to or understanding of cybersecurity practices.

 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now