Workstation Technician
Location: Riverside, CA
Job Type: Contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
Workstation Technician (Contract) Job OverviewIDR is seeking a Workstation Technician for a contract role with one of its top healthcare clients in Riverside, CA. This full-time, two-year contract position offers an exciting opportunity to work within a dynamic, team-oriented environment and contribute to the ongoing delivery of technical support services within a large healthcare organization. The position is ideal for professionals who are passionate about supporting end-users and maintaining efficient technology systems in a fast-paced, collaborative setting.
Key Responsibilities- Provide comprehensive support for a Microsoft-based network environment, including troubleshooting and resolving issues related to Windows 10/11, Microsoft Office 365, and Microsoft Teams.
- Address basic desktop and networking issues, ensuring seamless operation of end-user devices and network connectivity.
- Manage and troubleshoot PC hardware and software, supporting desktops, laptops, tablets, and resolving network communication and peripheral device concerns.
- Assist with the deployment process, which includes receiving assets, staging equipment, executing deployments, and updating asset management systems to ensure accurate inventory tracking.
- Perform data transfer and recovery tasks, administer email accounts, and prepare IT assets for disposition, following technical manuals and organizational guidelines for compliance and efficiency.
- High School Diploma or equivalent required.
- Minimum of 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
- Proficiency in operating system installation and configuration, hardware configuration, and software installation.
- At least 2 years of experience in a client-facing role, including direct interaction with clinical staff and asset inventory management.
- Demonstrated ability to manage high-volume PC refreshes (over 5 daily and 25 weekly), ensuring timely and accurate deployments and updates.
- Comprehensive benefits package available during the contract, including medical, dental, and vision coverage.
- Opportunity to gain experience with a well-established healthcare organization.
- Competitive compensation structure.
- Supportive work environment with a focus on work/life balance.
- IDR brings over 20 years of proven industry experience across four major markets.
- Employee Stock Ownership Program available.
- Dedicated Engagement Manager focused on employee support and success.
- Recognized as a ClearlyRated’s Best of Staffing® Client and Talent Award winner for 11 years in a row.
Riverside, CA offers a vibrant community and growing technology sector, making it an excellent location for professionals looking to advance their career in IT support within the healthcare industry.
Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.