Assistant Manager
Location: Mission Viejo, CA
Job Type: Full Time
Company: Stress-Free Auto Care
Category: Store Management
Job Description Apply Now
Assistant Manager
Stress Free Auto Care is on a mission to transform the automotive repair industry by combining cutting-edge technology with exceptional customer service. As an Assistant Manager, you will play a pivotal role in driving business growth, enhancing customer satisfaction, and developing a high-performing team. This full-time position offers a unique opportunity for individuals seeking to expand their leadership skills and contribute meaningfully to a rapidly growing company.
As an Assistant Manager, you will be responsible for supporting the overall performance of the shop, focusing on revenue growth, customer retention, and team development. You will work closely with the General Manager to translate business goals into actionable strategies and ensure the smooth execution of daily operations. This role requires a proactive leader who can produce strong individual results while fostering an environment of accountability and continuous improvement among team members.
The Assistant Manager position is ideal for professionals with a background in sales, retail, automotive service, hospitality, or other customer-facing industries. You will utilize your sales acumen, leadership abilities, and operational experience to identify growth opportunities, optimize shop performance, and deliver an outstanding customer experience. This hands-on leadership role offers significant career advancement possibilities as Stress Free Auto Care continues to expand.
Working as an Assistant Manager provides the chance to make a tangible impact on both individual and team performance. You will be empowered to take ownership of sales initiatives, collaborate on business strategies, and help cultivate a strong sales culture within the shop. If you are ambitious, results-driven, and eager to take on increasing responsibility, this role offers a clear pathway to senior leadership positions.
Join a workplace where your growth matters and your contributions are valued. Apply now by clicking the job application button and take the next step in your career with Stress Free Auto Care.
Assistant Manager - Summary- Key leadership role within a fast-growing automotive services business
- Focus on revenue growth, customer retention, and team development
- Collaborate with the General Manager to drive business performance
- Full-time position offering significant advancement opportunities
- Ideal for candidates with sales, retail, or customer service leadership experience
- Meet or exceed individual sales and revenue goals while supporting overall shop performance
- Identify and implement strategies to grow the business through increased customer retention, service opportunities, and business partnerships
- Convert customer needs and technician recommendations into approved work using strong sales techniques
- Monitor sales and customer trends to identify performance gaps and opportunities for improvement
- Help develop a high-performing sales culture by setting clear goals and recognizing achievement
- Coach and develop team members, provide feedback, and support employee growth
- Support hiring, onboarding, and performance reviews as needed
- Build long-term customer relationships to enhance loyalty and repeat business
- Ensure clear, proactive communication with customers regarding services and repairs
- Resolve complex customer situations to maintain strong relationships and protect business interests
- Coordinate daily shop operations, ensuring efficient workflow and maintaining high operational standards
- Leverage performance data to proactively address issues and improve business outcomes
- Competitive compensation structure, including base salary and performance-based incentives
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and paid holidays
- Employee discounts on services
- Ongoing training and leadership development
- Opportunities for career advancement as the company continues to grow
- Proven experience driving sales, revenue, or business performance through individual or team leadership
- Background in retail, sales, automotive service, hospitality, or similar customer-facing environments
- Strong leadership skills, including setting expectations, coaching, and providing feedback
- Commercial mindset with a focus on revenue growth and customer retention
- Ability to analyze performance metrics and implement actionable solutions
- Excellent communication and problem-solving abilities
- High degree of accountability, initiative, and ambition for career growth
- Demonstrates strong individual performance and contributes to team success
- Identifies and capitalizes on new revenue opportunities
- Builds trust with customers and employees through clear communication and follow-through
- Proactive in identifying issues and implementing effective solutions
- Committed to personal and team development
- Thrives in a fast-paced, dynamic environment
- Stress Free Auto Care offers a supportive and growth-oriented work environment
- Advancement is based on demonstrated performance and leadership potential
- Automotive industry experience is beneficial but not required
- This is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- If you are ready to drive results, develop your team, and grow your career, apply today by clicking the job application button.