Assistant Manager
Location: Carrollton, TX
Job Type: Full Time
Company: Stress-Free Auto Care
Category: Store Management
Job Description Apply Now
The Assistant Manager plays a pivotal role in driving operational excellence, revenue growth, and team performance within a fast-paced, customer-focused environment. This position is ideal for professionals seeking to develop their leadership skills while making a significant impact on business results and customer experience. Working closely with the General Manager, the Assistant Manager helps shape and execute strategies that enhance sales, customer retention, and the overall success of the operation.
Individuals in the Assistant Manager role are entrusted with achieving specific sales and revenue targets, as well as identifying and implementing new opportunities for business growth. These efforts may include fostering partnerships with local businesses, developing fleet account relationships, and enhancing customer loyalty through exceptional service delivery. The Assistant Manager utilizes customer insights, performance analytics, and marketplace trends to inform decision-making and drive continuous improvement across all areas of the business.
This is a hands-on leadership role requiring a high level of personal accountability and a demonstrated ability to motivate and develop others. The Assistant Manager is expected to lead by example, setting clear expectations for team members and providing constructive coaching to drive performance toward operational and financial goals. The role offers a clear pathway for career growth, with advancement opportunities based on demonstrated leadership ability, business acumen, and a track record of delivering measurable results.
As an Assistant Manager, you will be responsible for delivering outstanding customer experiences, building strong relationships that extend beyond individual transactions, and championing process improvements that enhance operational efficiency. This role requires a balanced approach to managing sales opportunities, staffing, workflow, and customer needs, all while maintaining a focus on long-term business sustainability and profitability.
The Assistant Manager position offers a rewarding career path for those who excel at problem-solving, communication, and collaboration. With access to ongoing training, leadership development, and comprehensive benefits, this opportunity is ideal for individuals who are ready to advance their careers and take on increasing levels of responsibility within a dynamic organization.
Assistant Manager - Summary- Key leadership role supporting operational and sales objectives
- Drives revenue growth, customer retention, and team performance
- Works closely with General Manager to execute business strategies
- Supports shop operations and ensures high-quality customer service
- Opportunities for career advancement based on performance
- Achieve individual sales and revenue targets while contributing to overall business growth
- Identify new business opportunities, including fleet and local business partnerships
- Enhance customer retention and increase visit frequency through relationship building
- Utilize sales techniques such as discovery, value-building, and closing to convert customer needs into approved services
- Monitor sales and customer trends to pinpoint performance gaps and growth opportunities
- Foster a results-oriented sales culture and encourage team ownership of goals
- Coach and develop team members, providing feedback and supporting performance improvement
- Participate in hiring, onboarding, and performance management processes
- Lead by example through accountability, customer focus, and consistent results
- Resolve complex customer situations to protect relationships and drive satisfaction
- Coordinate shop operations with service advisors, technicians, and management
- Leverage performance data to address issues proactively and optimize workflow
- Competitive compensation structure with performance-based incentives
- Comprehensive medical, dental, and vision insurance options
- 401(k) retirement plan with company match
- Paid time off and recognized holidays
- Employee discounts on products and services
- Ongoing training and leadership development opportunities
- Clear career advancement pathways within a growing company
- Proven experience in driving sales, revenue, or business performance
- Leadership experience in retail, sales, hospitality, automotive service, or similar customer-facing environments
- Strong commercial mindset with a focus on revenue growth and customer retention
- Ability to set goals, coach against KPIs, and provide actionable feedback
- Demonstrated sales skills, including value-building and objection handling
- Capability to identify opportunities for expansion and develop new business streams
- Sound judgment in balancing sales, customer service, and operational priorities
- Initiative and drive to create momentum and achieve outcomes
- Comfort with using performance data for decision-making and continuous improvement
- Strong organizational and time management skills in a fast-paced environment
- High degree of accountability, coachability, and ambition for career progression
- Results-oriented leader with a track record of delivering measurable business outcomes
- Experience coaching and developing teams in high-velocity settings
- Strategic thinker who seeks out growth opportunities and innovative solutions
- Excellent communicator with the ability to build trust with customers and employees
- Adaptable and proactive, able to manage competing priorities and complex challenges
- Ambitious professional looking to advance to greater leadership roles
- Automotive experience is valuable but not required; strong operators with sales instincts encouraged to apply
- This Assistant Manager role offers a dynamic work environment with opportunities for professional development
- Comprehensive benefits and competitive pay structure designed to reward performance
- Supportive company culture committed to employee growth and advancement
- Applicants are encouraged to apply by clicking the job application button to take the next step in their career journey
- Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected status