Administrative Assistant
Location: Baytown, TX
Job Type: Contract To Hire
Company: Openwork
Salary: 0
Category: Office / Administrative
Job Description Apply Now
The Administrative Assistant role is a dynamic and essential position, designed for professionals who thrive in organized, fast-paced office environments and are committed to delivering outstanding administrative and customer service support. As an Administrative Assistant, you will play a vital part in ensuring the smooth operation of daily office activities while providing direct support to the customer service team. This full-time opportunity is with a reputable company in Baytown, TX, known for fostering a collaborative and growth-oriented workspace.
As an Administrative Assistant, you will be responsible for managing a variety of tasks that ensure optimal workflow and high levels of customer satisfaction. Your primary focus will be to handle a shared customer service inbox, respond to inquiries, and manage important documentation with accuracy and professionalism. You will also assist in generating reports, maintaining databases, and supporting various office functions, contributing to efficient order processing and shipment visibility. The Administrative Assistant position is ideal for individuals who enjoy problem-solving, multitasking, and working as part of a team to achieve organizational goals.
In this role, you will work closely with multiple departments, including customer service and logistics, to route complex inquiries, communicate shipment status updates, and ensure all documentation is processed and distributed appropriately. The Administrative Assistant will also play a key role in maintaining office supplies, organizing workspaces, and supporting collaborative projects, all while utilizing tools such as Microsoft Office 365 and ERP systems like SAP. If you are detail-oriented, customer-focused, and eager to develop your administrative career, this position offers a rewarding path with opportunities for skill-building and advancement.
Administrative Assistant - Summary- Full-time Administrative Assistant role supporting office operations and customer service activities
- Located in Baytown, TX, within a growing and collaborative company
- Opportunity to utilize and expand skills in administration, documentation, and customer support
- Ideal for candidates with strong organizational abilities and a customer-centric mindset
- Manage a shared customer service inbox, promptly responding to customer inquiries and documentation requests
- Distribute and maintain critical customer documents, including Bills of Lading (BOLs), Certificates of Analysis (COAs), invoices, and order paperwork
- Route complex or specialized customer inquiries to appropriate departments for resolution
- Generate, update, and distribute shipment tracking and order status reports
- Monitor shipment activity, communicate any delays, and provide regular updates to customers and internal teams
- Perform accurate data entry and maintain records within ERP systems, with SAP experience considered a plus
- Maintain office supplies and support general office administration, ensuring day-to-day operations run smoothly
- Organize and keep workspaces, common areas, and storage rooms clean, stocked, and professional
- Support collaboration and communication between customer service, logistics, and other internal departments
- Competitive hourly pay structure, commensurate with experience and qualifications
- Standard business hours, Monday through Friday
- Opportunities for professional growth and skill development within a supportive company environment
- Stable, office-based work setting in Baytown, TX
- High school diploma or equivalent required; associate degree preferred
- Minimum of one year of administrative, office support, or customer service experience preferred
- Proficiency with Microsoft Office 365 suite, including Outlook, Excel, and Word
- Experience with SAP or other ERP systems is a plus
- Excellent organizational, time management, and multitasking abilities
- Strong written and verbal communication skills
- Demonstrated attention to detail and commitment to accuracy
- Dependable, positive, and team-oriented attitude with a focus on customer service
- Detail-oriented and able to manage multiple priorities effectively
- Enjoys working in a collaborative, fast-paced office environment
- Positively interacts with customers and internal teams to resolve issues and support operations
- Proactively seeks out ways to improve office efficiency and customer satisfaction
- Possesses a strong work ethic and a willingness to learn new systems and processes
- This Administrative Assistant position offers the chance to make a direct impact on company operations and customer experiences
- Located in Baytown, TX, the company provides a supportive community and positive work environment
- Applicants are encouraged to apply by clicking the job application button to join a growing company and further their administrative career
- Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.